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Service Technician - Ford Burleson

What are the day-to-day responsibilites?

  • Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
  • Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
  • Documenting work performed on each vehicle on the repair order.
  • Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
  • Providing an exceptional customer experience to drive loyalty

How will I know if I am successful?
The performance of a Service Technician is measured by achieving:

  • Targeted production
  • Targeted sales
  • Targeted Customer Satisfaction Index

What are the requirements for this job?

  • High School diploma or equivalent
  • Experience as an express/quick lube technician is preferred
  • Attention to detail
  • Ability to follow processes to ensure quality and safety
  • Valid in-state driver s license and have and maintain an acceptable, safe driving record

What are the opportunities for career growth?
Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:

  • Service Technician
  • Service Advisor



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